BPO SERVICES COMPANY
In EASTERN EUROPE 

YOUR CUSTOMER CARE / VIRTUAL ASSISTANT / BACK OFFICE SUPPORT  
Multilingual – Western Culture – Master degree education at Unbeatable cost

We HELP AND PROVIDE BPO : BUSINESS PROCESS OUTSOURCING SERVICES TO GREAT COMPANIES looking for SMART OUTSOURCING which begin with team of qualified & educated talents, followed by strong processes and ended by awesome technologies. With our best practices knowledge of  “know-how” & “know-why” our team of high-caliber talents from Eastern Europe & the Balkans offers real time collaboration, same language conversation & deep understanding of your western core values.

BE FAST
BE EFFICIENT
SAVE
BE SECURED

YOUR SOLUTIONS OVERVIEW

customer care
 Omni-channel
CUSTOMER CARE
 Your european multilingual agents taking care of your customers above all your channels.
  • Flexible service for SME & low volume
  • Superior multilingual customer service
  • Awesome Help desk
  • Phone, Live chat, Email, Social media management & more
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virtual assistant services
VIRTUAL ASSISTANT
SERVICES
Collaborate in real time with your Virtual Assistant (VA) to help you on a daily basis
  • Flexible monthly plans : Begin with 20 hours for 299 EUR
  • Master & doctorate degrees education
  • Multi-tasking capability
  • English, German, French, Italian & Spanish
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BACK OFFICE
SUPPORT
Your dedicated multilingual team taking care of your day-to-day back office processes.
  • Data entry & processing services
  • Tags processing services
  • Content Moderation services
  • 8 Fully managed back office processes with SLA (Service Level Agreement) & KPI
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YOUR ADVANTAGES

YOUR TEAM OF AWESOME PEOPLE

OFFSHORE BPO SERVICES
collaboration efficace

STRONG CULTURAL AFFINITY 

Your east european staff have strong understanding of western business values.

strong

WELL EDUCATED

95% of your staff will have minimum a master degree level

rigoureusement sélectionnés

ADAPTED & SMART 

All your staff passed IQ, EQ & personality tests (Myers-Briggs)

talents

AVAILABLE

We empower your growth : Build & Grow your team from few hours to few days

multilingual

MULTILINGUAL 

English, German, French, Italian, Spanish & Portuguese : 90 % of the staff we propose are bilingual

Régie informatique distante

EXPERIENCED

Our minimum requirement is 2 years of experiences

EUROPEAN TIMEZONE

Nearshore delivery centers in Eastern Europe & the Balkans
Romania & Albania
English – French – German – Italian, Spanish & Portuguese

AT UNBEATABLE PRICES

WHY go far when you can get equal & cheaper rate for superior quality
Working your time zone & understanding your culture ?

Cost comparison by outsourcing countries
Based on A.T. Kearney global services location index
(Gross Salaries + social contributions + Taxes + Infrastructures cost)

DO SMART OUTSOURCING >

You will get answers in a few hours