Fully managed NEARSHORE BPO SOLUTIONS & outsourced STAFF LEASING SERVICES

NEARSHORE OUTSOURCING (NEARSHORING) SERVICES in EASTERN EUROPE’S BEST LOCATIONS
Romania (Bucharest) – Bulgaria (Sofia) – Serbia (Belgrade) – Albania (Tirana) – Ukraine (Kiev)
We serve and help Startups, Tech & software companies, IT companies, big E-commerce players, MARCOM & digital agencies and any kind of SME’s to large corporations to outsource their projects in Eastern Europe with a mix of  strong processes, “know-how”  & “know-why” , best practices and team of high-caliber talents from Eastern Europe offering real time collaboration & cultural affinity for ITO, BPO or KPO operations.

fast

FAST

We know you want it for yesterday : we are fast, fast to answer your query, fast to understand your processes and culture, fast to fully manage your project or build your dedicated dream team of IT, BPO or KPO talents.

efficient

EFFICIENT

Efficiency is easy to say hard to obtain : we have 15 years experience in building awesome outsourcing solutions, We know-how, we know-why and we know-where + we focus on strong processes & top talents to give you entire satisfaction.
profit

PROFITABLE

Nearshoring in Eastern Europe is a very profitable strategy (up to 70 % gain) compare to internal hiring or onshore vendors but even with offshore vendors, cause a cost is a “time & efficiency” formula and Eastern european talents are by far more productive & quality-driven than any other outsourcing regions.

secure

Secure 

Ranked as the best Europe nearshore locations Romania, Bulgaria, Serbia, Ukraine, Albania are stable countries, 2 to 3 hours flights from major european cities with class A infrastructure, multilingual smart and well educated young professionals who got a strong cultural affinity with western Europe.

Nearshore STAFF LEASING services

For some projects where fully managed outsourcing is not necessary we offer staff leasing services

with sourcing, hiring, hosting & supervision of your dedicated staff of IT, BPO or KPO talents.

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Example of most demanded talents

  • Nearshore software developers
  • Nearshore app & mobile developers
  • Nearshore web front end developers
  • Sys admin
  • Designers
  • Virtual assistants
  • SEO & PPC specialists

MULTILINGUAL NEARSHORE DEDICATED STAFF in EASTERN EUROPE

With our strong screening process we source the best talents for you, then we hire them & host them inside one of our facilities with supervision.  We build dedicated team of highly skilled specialists for a various of outsourcing needs (IT , BPO or KPO) & languages including ENGLISH & western european languages (French, German, Spanish & italian).

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YOUR ADVANTAGES

super-fast

SUPER FAST HIRING PROCESS
With STRONG sourcing & screening processes to select only the TOP candidates

available

BIG AVAILABILITY of Multi-competence talents with equivalent skills with the western world

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SAVE UP to 70 % compare to onshore, get equivalent price with offshore without cultural gap

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REAL TIME COLLABORATION
Collaborate with your staff
in the same time zone without the hassle

OUR SUPERFAST HIRING PROCESS

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HOW IT WORKS ?

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SOURCING > HIRING > HOSTING > SUPERVISION BY US
SHARED OPERATIONS MANAGEMENT
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FULLY MANAGED NEARSHORE BPO SERVICES

Along with staff leasing services, We offer fully managed solutions for different type of BPO operations in different industries.

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OUR BILLING MODELS

We are open to any billing & contractual model who suit you and more important suits your project

  • Time and material (T&M) : per FTE, per day, per hour 
  • Per output
  • Co-sourcing agreement
  • (BOT) Build Operate Transfer agreement

It all depends of the project, his duration, his SLA, his KPI.

MULTI-LOCATIONS OUTSOURCING CAPABILITIES

We are in the top 5 best locations in Eastern Europe in Term of cost, quality and availability of talents

ROMANIA, BULGARIA,  SERBIA, UKRAINE & ALBANIA
ARE THE OVERALL WINNERS for NEARSHORE OUTSOURCING in EUROPE

DEPENDING OF YOUR PROJECT SPECIFICATION WE KNOW-WHERE & KNOW-HOW TO MANAGE IT
= IN THE BEST SUITABLE COUNTRY INSIDE ONE OF OUR FACILITIES.

See below why many top players have chosen those countries to outsource their projects :
XEROX, SONY, BOSCH, UBISOFT…

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WHY EASTERN EUROPE ?

Discover the top main advantages to outsource to Eastern Europe

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STRATEGIC LOCATIONS

Visit your team easely  : Sofia, Bucharest ,Belgrade, Kiev and Tirana airports are 2-3 hours flight from europeans capitals

time

SAME TIME ZONE

Collaborate with your team in REAL TIME
without
night shift arrangement

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RANKED NUMBER 1

Bulgaria & Romania RANKED N°1 & N°2 destinations in Europe for outsourcing according to  Cushman & Wakefield  & Serbia (Belgrade) is the biggest potential outsourcing destination in Europe according to Colliers. 

“Serbia`s favorable business environment features highly competitive tax rates and
lowest operating costs in the Eastern European area.”

“Stock of high-skilled and low-cost programmers;
known as the Silicon Valley of Eastern Europe.”

Business Monitor International

“Hundreds of small software companies do contract programming for some of the
biggest customers in the world, including Boeing, BMW and Nortel. Other giants, such as SAP and Computer sciences have local labs in Sofia”.

Business week

“Bulgaria stands for a critical mass of highly-qualified, well-educated professionals who bring together proven practical understanding of business with high-level theoretical skills to deliver efficient, cost-effective international solutions.”

A.T.Kearney

THE PEOPLE

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AVAILABILITY OF FUTURE TALENTS

Bulgaria, Romania, Serbia, Ukraine and Albania ranks on top places in the world in terms of secondary education in the sciences
(The Economist and World Bank).

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MULTILINGUAL BPO EMPLOYEES 

Including english, French, German, Italian, Spanish, Portuguese, Russian & nordic languages. 98% of the students enrolled in secondary school in those countries study a foreign language, 73% study at least two foreign languages.

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BIG AVAILABILITY OF IT TALENTS

Those countries ranked among the Top 5 in Europe and among the top 10 worldwide regarding the absolute number of certified IT professionals
(Cisco)

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STRONG CULTURAL AFFINITY 

East europeans employees have strong understanding of western business values, they use the same devices, services & technologies than western europeans nations.

strong

STRONG EDUCATION SYSTEM

Cumulated more than 500 high-schools with ICT-focused curricula backed up with a solid language preparation.
Over 40 Universities offering majors in ICT

smart

VERY SMART PEOPLE

Example : Bulgarians are second worldwide in IQ-Test (Mensa) and SAT-Reasoning-Test™

INFRASTRUCTURES & BUSINESS ENVIRONMENT

fast-internet

BROADBAND QUALITY 

Many Eastern European countries where we set up our delivery centers are in the top 10 in the world in term of fastest internet connection and even beat many western european countries.

price

AFFORDABLE PRIME A OFFICES 

Lowest average monthly prime office rent in Europe with price ranges from 10 to 18  EUR/ SQM/month for a prime A building.

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SPACES AVAILABILITY 

Allowing scalable solutions :
Huge Stock of modern offices in Sofia, Bucharest,Belgrade, Kiev and Tirana with an average 15 to 30 % vacancy (oversupply).

political

POLITICAL STABILITY

Stable parliamentary democracies, EU, NATO and WTO members for Romania & Bulgaria

WE OFFER HIGHLY COMPETITIVE COST

Albania, Serbia, Ukraine, Bulgaria and Romania are the TOP 5  best financial attractiveness destinations in nearshore Europe
and along the best worldwide (even beat offhore destinations) in term of  “total operational costs”(*1) for IT, BPO & KPO operations

(1*) : Gross Salaries + employer & employee contributions + Taxes + Infrastructures cost

COSTS COMPARISON by outsourcing countries
on a base 100 for Bulgaria

Based on A.T. Kearney global services location index

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