Back office support

BACK OFFICE OUTSOURCING
In Eastern Europe (Romania & Albania)

Our back office outsourcing support include : 
  • Multilingual capability : English, German, French, Italian, Spanish & Portuguese
  • European Nearshore delivery centers with unbeatable prices.
  • Strong processes including super efficient Quality Control check & escalation management
  • 8 Back office operations Fully managed
  • 15 Years experience in managing back office processes
MANAGED BACK OFFICE OPERATIONS
ONLINE DATA ENTRY
& PROCESSING
  • Multilingual data entry & processing
  • Data conformity & compliancy
  • Data cleansing, cleaning, scrubbing
    • Double-entry & Double-Keying processes

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OFFLINE DATA ENTRY
& PROCESSING 
  • Data extraction
  • OCR & content digitization
  • Data conversion 
  • Data transcription
  • Data indexing services of libraries & archives 
    • 99.99 % accuracy

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DATA
CATEGORIZATION
  • Multilingual data categorization
  • Data-tagging & classification of products database
  • Mainly for E-commerce
    • > 100 tags per hour per agent

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DATA
AGGREGATION
  • Multilingual data aggregation from different inputs with different taxonomies. 
  • Mainly E-commerce product catalogs
    • > 50 inputs per hour per agent
    • Double checked

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COMMUNITY & SOCIAL MEDIA
ANIMATION
  • Multilingual online animators
  • Mainly for dating related industry 
    • > Av answering time 10 seconds
CONTENT
MODERATION 
  • Multilingual moderators 
  • Pre & post moderation
  • Escalation process

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CONTENT
CREATION 
  • Multilingual writers 
  • For recurrent needs 
  • Mainly for SEO purpose
    • Av 6 content per hour per writer
AUDIO & VIDEO
TRANSCRIPTION
  • Professional Multilingual audio & video transcription 
  • Fully dedicated team for recurrent needs

YOUR ADVANTAGES

free trial virtual assistant
2 DELIVERY CENTERS – 160 SEATS
ROMANIA (BUCHAREST) & ALBANIA (TIRANA)
centre externalisation Egypte

OUTSOURCE NOW

You will get answers in few hours maximum