Multilingual content moderation

For Big online medias, online publishers and huge online community who are looking for
multilingual content moderation you knocked at the right door
We create and manage your dedicated team of moderators in Eastern Europe

SET UP YOUR DEDICATED TEAM OF ONLINE MODERATORS

OUR SOLUTION allows you to set up your dedicated team of online moderators with multilingual capability & huge cost savings within a few days to a few weeks to moderate :

  • Obscene content or abusive or intimidating comments
  • Defamatory
  • Libelous material
  • Breach of copyright
  • Child abuse
  • Safety issues
  • Spam
  • Off-topic comments

We can set up your team for a variety of moderation types including :

  • Community moderation
  • Social media moderation
  • Online media moderation
  • UGC moderation

On any type of contents : 

  • Text/comments
  • Images
  • Audio files
  • Videos

On ANY Moderation PROCESSES

  • Pre-moderation
  • Post-moderation

YOUR ADVANTAGES :

  • LANGUAGES AVAILABILITY : We can set up moderation operations in :
    • ENGLISH
    • Latin languages : French, Italian, Spanish, Portuguese
    • German
    • East europeans languages
  • CULTURAL AFFINITY with european western standards in mind our call agents are in majority students in university and have a similar life experience than your customers in the western word , so there isn’t a cultural gap.
  • SAME SHIFT 3rd advantage is the similar time zone allowing “day shift” with normal working hours, opposite to offshore providers who work with “night shift” with an increasing risks of low quality moderation.
  • COST SAVING : We offer a real advantage compare to inshore operations (up to 60 % cost savings) or other eastern European country and even beats many offshore locations without to get the disadvantages of time zone and cultural difference.

FOR WHOM ?

  1. Online publishers
  2. Online Medias
  3. Dating websites
  4. Big online community

OUR HIRING PROCESS

HOW LONG IT TAKES ?

From a few days to a few weeks depending the size, complexity, availability of the talents you are looking for.

OUR DELIVERY MODEL FOR MULTILINGUAL CONTENT MODERATION

  • We fully managed your operation from A to Z 
  • Size of team : 3 agents to 50 + moderators
  • Average duration : One year

BILLING AND PRICING

BILLING OPTION

  • Per hour with SLA & KPI agreements

PRICE RANGE

  • From 6 to 7,5 EUR
    (depending the size of the team & languages)

WHY US ?

Bulgaria, Romania, Serbia, Ukraine & Albania Compare to other nearshore locations

  • Ranked N°1 in Europe by many outsourcing studies
  • Less expensive than other east european countries
  • Strong cultural affinity with Western business values
  • Strong education system
  • Stable countries
  • Multilingual staff

Compared to inshore providers ?

Compared to Offshore providers ?

  • Proximity for visit, 2-3 hours flight from europeans capitals
  • Same time zone = real time collaboration
  • Better overall skills

Compare to our nearshore competitors

  • 15 years experience
  • Lower employee turnover
  • Lower cost with our Co-sourcing model
  • Scalability

HOW TO START ?