We offer SMART nearshoring solutions with fully managed BPO solutions and staff leasing services for ITO, BPO or KPO operations in Eastern Europe.
Chief Executive Officer
As CEO, I oversee our team to ensure they are delivering great results. I ensure that Oworkers maintains the direction we set on the first day of incorporation. I also take care of our clients, listening to their needs and helping them to achieve their goals by providing consulting & “best practice” advices.
15 years of experience in management of offshore & nearshore outsourcing companies.
COO (Chief Operating Officer)
As Chief Operating Officer , I supervise the day-to-day running of our client’s projects. I oversee different functions like business process management et process optimization, effective supervision in coordination with our clients to ensure smooth operations and oversee IT, assets & networks management.
13 years of experience in management of Business Process Outsourcing companies.
Global HR Manager
As HR Manager & talents acquisition specialist, I oversee all the sourcing, hiring and firing management of our client’s staff. My goals are also to build and maintain a qualitative and quantitative profiles database and negotiate work contracts (Salaries & benefits) by knowing the average rate on the market.
10 years of experience as HR manager & Head hunter in Eastern Europe.
With our talent acquisition specialists, we source the best profiles according to your needs by posting job offers, researching our internal database, making face to face interviews. We finally submit to your approval a pre-selection of talented candidates to choose from.
With our internal HR manager and accounting department, we take care of :
With our STAFF LEASING SERVICE we supervise your employees & we manage :
With our FULLY MANAGED BPO solutions we manage your project from A to Z and we guarantee Service Level Agreement (SLA) with Key Performance Indicators (KPI) with our in-house project managers who control team’s activities & manage performance outputs.
SPECIFIC DEDICATED MANAGEMENT
Some projects needs very specific knowledge (industry know-how) and need dedicated project manager (than we find or the customer brings) hosted inside our facility who control team’s activities and manage performance outputs.
Workstations – desks – Internet
Tools & softwares Management
WE CAN FULLY MANAGED YOUR PROJECT or BUILD YOU TEAM OF TALENTS IN ONE OF OUR DELIVERY CENTERS IN EASTERN EUROPE
depending your project specifications & languages
We serve a large range of different types of customers from SME to FORTUNE 500 corporations in different industries :
Our clients are mainly 3 types :
Mid-size to Fortune 500 CORPORATIONS
Looking to outsource large BPO & KPO projects in different europeans languages like :
IT/TECH companies & agencies
Digital, Web, MARCOM agencies and software, IT, tech companies who want a cheaper alternative to an offshore development center (ODC) or want to add quickly talented nearshore IT STAFF (support) based on a staff leasing agreement to collaborate with their in-house team .
START’UPS & E-COMMERCE PLAYERS
Looking for fast deployment, efficient & cost savings solutions, REAL TIME collaboration for their IT, BPO or KPO operations. Most of the time in search of multi-skills & multilingual capabilities in an european nearshore location.
GET AN EXPERIENCED PARTNER
After worked in the outsourcing industry for more than a decade in different parts of the world, we can say without doubt than we begin to know our job, we have done tons of processes to serve different industries.
GET LOWER EMPLOYEE TURNOVER
We know how to retain talents with us with an average employee turnover rate under 10 %. This is a very important KSF (Key Success Factor) for outsourcing operations.
This is the first reason the companies outsource offshore or nearshore, so we offer huge cost savings up to 70 % + We know-where (country) it is cheaper to outsource your project according to his specifications.
ZERO RISK + SCALABILITY
We offer free trial for the majority of our services and we offer scalable & flexible solutions powering your growth.
Compare different delivery models on different criteria and find which one is the best according to your project
Very suitable for IT STAFF or individual BPO STAFF like virtual assistants, PPC specialists etc
Very suitable for standard & large BPO operations like customer service operations, data processing operations, content moderation etc
If you’re looking to operate your own center we can offer Build-Operate-Transfer (BOT) arrangement which is a better option
We share responsibilities
We DO :
You DO :
YOU manage all & You will need
BEST SAVINGS on IT STAFF
BEST SAVINGS on BPO PROJECTS
For more than 50 staff and long term needs this is the best cost savings option, but even that is is better to begin with a BOT (Build operate transfer) agreement