{"id":537911,"date":"2026-02-16T08:59:11","date_gmt":"2026-02-16T08:59:11","guid":{"rendered":"https:\/\/oworkers.com\/lia-au-service-du-service-client\/"},"modified":"2026-05-08T12:04:24","modified_gmt":"2026-05-08T12:04:24","slug":"service-client-ia","status":"publish","type":"page","link":"https:\/\/oworkers.com\/fr\/service-client-ia\/","title":{"rendered":"Solutions d&rsquo;assistance &#8211; IA pour la gestion de client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"537911\" class=\"elementor elementor-537911 elementor-533368\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c77c454 e-flex e-con-boxed e-con e-parent\" data-id=\"c77c454\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd238a7 e-con-full e-flex e-con e-child\" data-id=\"bd238a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e69fc3 elementor-widget elementor-widget-image\" data-id=\"5e69fc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"350\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2026\/04\/ai-for-customer-services.webp\" class=\"attachment-large size-large wp-image-541026\" alt=\"IA pour les services \u00e0 la client\u00e8le\" srcset=\"https:\/\/oworkers.com\/wp-content\/uploads\/2026\/04\/ai-for-customer-services.webp 350w, https:\/\/oworkers.com\/wp-content\/uploads\/2026\/04\/ai-for-customer-services-300x300.jpg 300w, https:\/\/oworkers.com\/wp-content\/uploads\/2026\/04\/ai-for-customer-services-150x150.jpg 150w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29ae30f e-con-full e-flex e-con e-child\" data-id=\"29ae30f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebfa864 elementor-widget elementor-widget-heading\" data-id=\"ebfa864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service client IA <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9654757 elementor-widget elementor-widget-heading\" data-id=\"9654757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Votre service client g\u00e9r\u00e9 par IA <br>24X7X365 sur tous les canaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea0c7f7 elementor-widget elementor-widget-heading\" data-id=\"ea0c7f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Transformer votre exp\u00e9rience client \u00e0 l'aide de l'IA, notre solution hybride propose la combinaison de l'\u00e9fficacit\u00e9 de l'IA en premier niveau et de l'empathie d'agents humains sur 35 langues avec 70 % d'\u00e9conomie. \n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354bc6b elementor-align-left elementor-widget__width-auto elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"354bc6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oworkers.com\/fr\/devis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DEVIS RAPIDE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c88909a e-flex e-con-boxed e-con e-parent\" data-id=\"c88909a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a469ee7 e-con-full e-flex e-con e-child\" data-id=\"a469ee7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2483dc9 elementor-widget elementor-widget-heading\" data-id=\"2483dc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">QUELQUES R\u00c9F\u00c9RENCES <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54f6136 elementor-widget elementor-widget-text-editor\" data-id=\"54f6136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De grands noms nous font confiance depuis des ann\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f8ce4b e-con-full e-flex e-con e-child\" data-id=\"4f8ce4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c53cefa elementor-widget-tablet__width-initial elementor-widget elementor-widget-gallery\" data-id=\"c53cefa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;aspect_ratio&quot;:&quot;1:1&quot;,&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:800,&quot;columns_mobile&quot;:3,&quot;columns_tablet&quot;:5,&quot;gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;columns&quot;:8,&quot;lazyload&quot;:&quot;yes&quot;,&quot;gallery_layout&quot;:&quot;grid&quot;,&quot;gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;content_hover_animation&quot;:&quot;fade-in&quot;}\" data-widget_type=\"gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-gallery__container\">\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2026\/05\/logo-yango.jpg\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-yango\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/01\/logo-expondo.webp\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-expondo\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/04\/logo-batibig.webp\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-batibig\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/01\/logo-temu.webp\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-temu\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2026\/04\/logo-cainiao.webp\" data-width=\"225\" data-height=\"225\" aria-label=\"logo-cainiao\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/logo-wipro.webp\" data-width=\"300\" data-height=\"300\" aria-label=\"Services d&#039;assistance \u00e0 la client\u00e8le Wipro\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/01\/logo-axa.webp\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-axa\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"e-gallery-item elementor-gallery-item elementor-animated-content\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/01\/logo-getid-1.webp\" data-width=\"200\" data-height=\"200\" aria-label=\"logo-getid\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3c7617 e-flex e-con-boxed e-con e-parent\" data-id=\"a3c7617\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63cbc07 e-con-full e-flex e-con e-child\" data-id=\"63cbc07\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2225eac elementor-widget elementor-widget-text-editor\" data-id=\"2225eac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/oworkers.com\/fr\/\">Accueil<\/a> &gt; Services d&rsquo;assistance &gt; L&rsquo;IA au service du service client<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06cd199 e-con-full e-flex e-con e-child\" data-id=\"06cd199\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d146522 e-con-full e-flex e-con e-child\" data-id=\"d146522\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-065c978 elementor-widget elementor-widget-image\" data-id=\"065c978\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"1140\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2026\/02\/ai-for-customer-services.webp\" class=\"attachment-full size-full wp-image-537910\" alt=\"IA pour les services \u00e0 la client\u00e8le\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-250c73e e-con-full e-flex e-con e-child\" data-id=\"250c73e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7be47 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5b7be47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service client par IA <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42a88c4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"42a88c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">R\u00e9volutionnez votre service client gr\u00e2ce \u00e0 l'hybride : IA + humains\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2218fa2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2218fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24d77bb elementor-widget elementor-widget-text-editor\" data-id=\"24d77bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La r\u00e9activit\u00e9, l\u2019efficacit\u00e9 et la pr\u00e9cision ne sont plus facultatives, elles sont d\u00e9sormais essentielles pour votre CSAT. Nous avons con\u00e7u une solution hybride pour transformer radicalement vos performances et votre score de satisfaction client. <\/p><p>En int\u00e9grant l\u2019IA, vous b\u00e9n\u00e9ficiez d\u2019une <strong>disponibilit\u00e9 24X7X365<\/strong> et automatisez la plupart des r\u00e9ponses r\u00e9p\u00e9titives (principalement de niveau 1) \u00e0 la vitesse de l\u2019\u00e9clair.<\/p><p><span style=\"color: #800080;\">Cela permet non seulement de <strong style=\"color: #800080;\">r\u00e9duire les co\u00fbts jusqu\u2019\u00e0 70 %, <\/strong>mais surtout de lib\u00e9rer vos \u00e9quipes. Vos agents humains peuvent ainsi se concentrer sur les interactions \u00e0 forte valeur ajout\u00e9e, la r\u00e9solution de probl\u00e8mes complexes et les contacts humains personnalis\u00e9s l\u00e0 o\u00f9 cela compte le plus.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd1d02 elementor-widget elementor-widget-heading\" data-id=\"bbd1d02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le r\u00e9sultat ?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ecd4a elementor-widget elementor-widget-text-editor\" data-id=\"d0ecd4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #800080;\"><strong>Efficacit\u00e9 accrue, gestion fluide des pics de demande et am\u00e9lioration mesurable de la satisfaction client.<\/strong><\/span><\/p><p>Tirez parti des avantages de l&rsquo;hybride et faites de votre service client un v\u00e9ritable moteur de croissance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7273854 e-flex e-con-boxed e-con e-parent\" data-id=\"7273854\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba92e8b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ba92e8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La meilleure approche est hybride  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a060f81 e-con-full e-flex e-con e-child\" data-id=\"a060f81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2cba7 elementor-widget elementor-widget-text-editor\" data-id=\"3a2cba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bien que l\u2019IA soit tr\u00e8s performante en mati\u00e8re d\u2019exp\u00e9rience client, l\u2019interaction humaine reste essentielle pour offrir un service client exceptionnel. Nos agents humains apportent une compr\u00e9hension nuanc\u00e9e et une intelligence \u00e9motionnelle que l\u2019IA ne peut reproduire. De plus, l\u2019IA doit \u00eatre supervis\u00e9e. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-157fcac e-con-full e-flex e-con e-child\" data-id=\"157fcac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e2a2401 e-con-full e-flex e-con e-child\" data-id=\"e2a2401\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b31f06a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b31f06a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline_Expand\" data-name=\"Outline Expand\" viewBox=\"0 0 64 64\"><title>Expertise transfer<\/title><path d=\"M57.36,51.72l-.87-.3A3.91,3.91,0,0,1,53.91,48a10.84,10.84,0,0,0,3.88-8.69c0-5-3-8.15-7.77-8.15a7.23,7.23,0,0,0-6.67,3.54,2.07,2.07,0,0,0-.24-.17.56.56,0,0,1-.27-.53c0-.12,0-.24,0-.36s0-.25,0-.37a.58.58,0,0,1,.3-.55,2.54,2.54,0,0,0,.93-3.46l-1.24-2.16a2.57,2.57,0,0,0-1.54-1.18,2.52,2.52,0,0,0-2,.28.55.55,0,0,1-.54,0,6.93,6.93,0,0,0-.75-.43.53.53,0,0,1-.26-.51,2.54,2.54,0,0,0-2.54-2.54H32.76a2.55,2.55,0,0,0-2.54,2.59.51.51,0,0,1-.26.46,8.2,8.2,0,0,0-.76.43.52.52,0,0,1-.56,0,2.46,2.46,0,0,0-1.93-.26,2.51,2.51,0,0,0-1.16.69c-.95-2.83-2.21-3.38-4.23-4l-.88-.29a3.92,3.92,0,0,1-2.58-3.43,10.85,10.85,0,0,0,3.89-8.69c0-5-3-8.16-7.77-8.16S6.21,5.13,6.21,10.16a10.85,10.85,0,0,0,3.89,8.69,3.91,3.91,0,0,1-2.58,3.42,7.77,7.77,0,0,1-1.18.33C5,22.91,4.2,23.2,3,25.42a10.41,10.41,0,0,0-.86,2.1A2.84,2.84,0,0,0,4,31l1.2.39a23.62,23.62,0,0,0,8.17,1.43H14a25.51,25.51,0,0,0,9-1.52l.68-.21a.09.09,0,0,0,0,.05,2.51,2.51,0,0,0,1.21,1.56.56.56,0,0,1,.27.53c0,.12,0,.24,0,.37s0,.24,0,.36a.58.58,0,0,1-.3.55A2.54,2.54,0,0,0,23.93,38l1.24,2.16a2.53,2.53,0,0,0,3.5.9.55.55,0,0,1,.54,0,6.93,6.93,0,0,0,.75.43.53.53,0,0,1,.26.51,2.54,2.54,0,0,0,2.54,2.54h2.48A2.55,2.55,0,0,0,37.78,42a.51.51,0,0,1,.26-.46,8.2,8.2,0,0,0,.76-.43.54.54,0,0,1,.56,0,2.46,2.46,0,0,0,1.93.26,2.6,2.6,0,0,0,1.05-.59A10.49,10.49,0,0,0,46.14,48a3.9,3.9,0,0,1-2.57,3.43,11.12,11.12,0,0,1-1.18.33c-1.33.31-2.14.59-3.37,2.82a9.37,9.37,0,0,0-.86,2.1,2.84,2.84,0,0,0,1.89,3.51l1.2.38A23.35,23.35,0,0,0,49.42,62H50a25.72,25.72,0,0,0,9-1.52l1-.3a2.83,2.83,0,0,0,1.92-3.41C60.92,53,59.61,52.44,57.36,51.72ZM14,4a5.25,5.25,0,0,1,5.69,5.11,24.24,24.24,0,0,1-3.33-.3,6.82,6.82,0,0,1-2.47-1.42A2.3,2.3,0,0,0,12,7,2.27,2.27,0,0,0,10.54,8C10,9,9.66,9.15,9.62,9.17a7.3,7.3,0,0,1-1.37.43C8.44,6.05,10.49,4,14,4ZM8.31,11.64A10.28,10.28,0,0,0,10.45,11a4.57,4.57,0,0,0,1.82-2,.22.22,0,0,1,.16-.12.28.28,0,0,1,.22.05A8.25,8.25,0,0,0,16,10.78a27.63,27.63,0,0,0,3.71.33c-.34,4-2.77,7.09-5.72,7.09S8.81,15.37,8.31,11.64Zm15,17.48-1,.31a23.86,23.86,0,0,1-9,1.42,21.67,21.67,0,0,1-7.57-1.33l-1.23-.4A.85.85,0,0,1,4,28.07a8.24,8.24,0,0,1,.69-1.68c.86-1.55,1.14-1.62,2.07-1.84a11.23,11.23,0,0,0,1.4-.39A5.88,5.88,0,0,0,12,19.85a6.26,6.26,0,0,0,2,.35,6.15,6.15,0,0,0,2-.35,5.91,5.91,0,0,0,3.78,4.31c.33.12.64.22.93.31,1.8.58,2.47.8,3.23,3.66A.83.83,0,0,1,23.35,29.12Zm17.5,4.51a2.44,2.44,0,0,1,0,.27,2.59,2.59,0,0,0,1.3,2.37.49.49,0,0,1,.25.33.51.51,0,0,1,0,.4l-1.25,2.16a.54.54,0,0,1-.32.25.56.56,0,0,1-.44-.08,2.5,2.5,0,0,0-2.61.05c-.19.12-.39.23-.59.33A2.53,2.53,0,0,0,35.78,42a.54.54,0,0,1-.54.54H32.76a.56.56,0,0,1-.54-.59,2.51,2.51,0,0,0-1.35-2.24c-.2-.1-.4-.21-.59-.33A2.4,2.4,0,0,0,29,39a2.65,2.65,0,0,0-1.32.36.52.52,0,0,1-.73-.19L25.66,37a.51.51,0,0,1-.05-.4.53.53,0,0,1,.28-.35,2.57,2.57,0,0,0,1.27-2.35,2.44,2.44,0,0,1,0-.27,2.53,2.53,0,0,1,0-.28A2.59,2.59,0,0,0,25.86,31a.49.49,0,0,1-.25-.33.51.51,0,0,1,.05-.4l1.25-2.16a.54.54,0,0,1,.32-.25.56.56,0,0,1,.44.08,2.5,2.5,0,0,0,2.61-.05c.19-.12.39-.23.59-.33a2.53,2.53,0,0,0,1.35-2.29.54.54,0,0,1,.54-.54h2.48a.56.56,0,0,1,.54.59,2.51,2.51,0,0,0,1.35,2.24c.2.1.4.21.59.33a2.51,2.51,0,0,0,2.64,0,.52.52,0,0,1,.73.19l1.25,2.16a.51.51,0,0,1,0,.4.53.53,0,0,1-.28.35,2.57,2.57,0,0,0-1.27,2.35A2.53,2.53,0,0,1,40.85,33.63ZM50,33.15a5.26,5.26,0,0,1,5.7,5.11A24.24,24.24,0,0,1,52.39,38a6.64,6.64,0,0,1-2.47-1.41,2.27,2.27,0,0,0-1.83-.43,2.22,2.22,0,0,0-1.51,1.07c-.54,1-.87,1.11-.91,1.13a7,7,0,0,1-1.38.44C44.49,35.19,46.54,33.15,50,33.15Zm-5.66,7.63a9.71,9.71,0,0,0,2.14-.65,4.44,4.44,0,0,0,1.81-2,.28.28,0,0,1,.17-.11.25.25,0,0,1,.22,0A8,8,0,0,0,52,39.92a27.66,27.66,0,0,0,3.71.34c-.34,4-2.78,7.09-5.73,7.09S44.86,44.51,44.36,40.78Zm15,17.49-1,.31a24.1,24.1,0,0,1-9,1.42,21.47,21.47,0,0,1-7.58-1.34l-1.23-.39a.86.86,0,0,1-.56-1.06,8.48,8.48,0,0,1,.69-1.68c.86-1.55,1.14-1.61,2.07-1.83a12.58,12.58,0,0,0,1.39-.39A5.92,5.92,0,0,0,48,49a5.82,5.82,0,0,0,4,0,5.94,5.94,0,0,0,3.78,4.32l.93.31c1.8.58,2.47.8,3.22,3.66A.83.83,0,0,1,59.4,58.27ZM34,29.21a4.42,4.42,0,1,0,4.42,4.42A4.43,4.43,0,0,0,34,29.21ZM34,36a2.42,2.42,0,1,1,2.42-2.41A2.42,2.42,0,0,1,34,36Zm-.57,16.31a4,4,0,0,1-1.29,5.4l-3.35,2.14a1,1,0,0,1-.54.15,1,1,0,0,1-.53-1.84L31,56.06a1.5,1.5,0,0,0,.24-.18c-11.09-2.11-17.38-5.08-19.21-9.09-1.49-3.26.28-6.27,1.45-8.27a7.2,7.2,0,0,0,.75-1.45,1,1,0,0,1,1-1,1,1,0,0,1,1,1,5.29,5.29,0,0,1-1,2.51c-1,1.73-2.42,4.1-1.36,6.42,1.53,3.36,7.6,6,18,8a2,2,0,0,0-.22-.6l-1.8-3a1,1,0,1,1,1.72-1ZM32.17,8.05l-.24.18c11.1,2.11,17.39,5.08,19.22,9.09,1.49,3.26-.28,6.27-1.46,8.26A7.32,7.32,0,0,0,49,27a1,1,0,0,1-1,1h0a1,1,0,0,1-1-1,5.09,5.09,0,0,1,1-2.51c1-1.73,2.42-4.1,1.36-6.42-1.53-3.36-7.6-6-18-8a2,2,0,0,0,.23.6l1.8,3.05A1,1,0,0,1,33,15.17a1,1,0,0,1-.51.14,1,1,0,0,1-.86-.5l-1.8-3.05a4,4,0,0,1,1.3-5.4l3.34-2.14a1,1,0,1,1,1.08,1.69Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9a59e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1d9a59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assistance de deuxi\u00e8me niveau\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7b105 elementor-widget elementor-widget-text-editor\" data-id=\"3d7b105\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes probl\u00e8mes complexes sont transf\u00e9r\u00e9s en toute transparence \u00e0 des agents humains disposant de l&rsquo;expertise et de l&rsquo;autorit\u00e9 n\u00e9cessaires pour r\u00e9soudre les probl\u00e8mes difficiles.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23ef640 e-con-full e-flex e-con e-child\" data-id=\"23ef640\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bbc85a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8bbc85a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Expanded\" viewBox=\"0 0 64 64\"><path d=\"M23.16,24.5l3.56,2.59-1.36,4.18c-.27.84.01,1.72.73,2.24.71.52,1.64.52,2.35,0l3.56-2.59,3.56,2.59c.36.26.77.39,1.18.39s.82-.13,1.18-.39c.71-.52,1-1.4.73-2.24l-1.36-4.19,3.56-2.59c.71-.52,1-1.4.73-2.24s-1.02-1.38-1.9-1.38h-4.4s-1.36-4.18-1.36-4.18c-.27-.84-1.02-1.38-1.9-1.38s-1.63.54-1.9,1.38l-1.36,4.19h-4.4c-.88,0-1.63.54-1.9,1.38s.01,1.72.73,2.24ZM28.73,22.87c.87,0,1.64-.56,1.9-1.38l1.36-4.2s0,0,0,.01h0s1.36,4.18,1.36,4.18c.27.83,1.03,1.38,1.9,1.38h4.4s-3.56,2.59-3.56,2.59c-.7.51-1,1.41-.73,2.24l1.36,4.19-3.56-2.59c-.35-.26-.76-.38-1.18-.38s-.82.13-1.18.38l-3.56,2.58,1.36-4.18c.27-.83-.02-1.73-.73-2.24l-3.56-2.59h4.4Z\"><\/path><path d=\"M50,4.01H14c-2.2,0-4,1.79-4,4v47.99c0,2.2,1.79,4,4,4h36.01c2.2,0,4-1.79,4-4V8c0-2.2-1.79-4-4-4ZM52,56c0,1.1-.9,2-2,2H14c-1.1,0-2-.9-2-2v-3.33h40v3.33ZM52,50.67H12V12h40v38.67ZM52,10H12v-2c0-1.1.9-2,2-2h36.01c1.1,0,2,.9,2,2v2Z\"><\/path><path d=\"M27.59,56.37h8.81c.55,0,1-.45,1-1s-.45-1-1-1h-8.81c-.55,0-1,.45-1,1s.45,1,1,1Z\"><\/path><path d=\"M25.02,36.47c-.55,0-1,.45-1,1s.45,1,1,1h13.97c.55,0,1-.45,1-1s-.45-1-1-1h-13.97Z\"><\/path><path d=\"M20.07,42.22h23.85c.55,0,1-.45,1-1s-.45-1-1-1h-23.85c-.55,0-1,.45-1,1s.45,1,1,1Z\"><\/path><path d=\"M20.07,45.97h23.85c.55,0,1-.45,1-1s-.45-1-1-1h-23.85c-.55,0-1,.45-1,1s.45,1,1,1Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6815093 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6815093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sauvegarde et assistance\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfe858c elementor-widget elementor-widget-text-editor\" data-id=\"dfe858c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>JE VEUX PARLER \u00c0 UN \u00caTRE HUMAIN !! <strong>Des agents humains doivent \u00eatre disponibles \u00e0 tout moment <\/strong>pour intervenir lorsque l&rsquo;IA ne parvient pas \u00e0 r\u00e9soudre les probl\u00e8mes ou lorsque les clients pr\u00e9f\u00e8rent une interaction personnelle. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd3e110 e-con-full e-flex e-con e-child\" data-id=\"dd3e110\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e00b6f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0e00b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline_Expand\" data-name=\"Outline Expand\" viewBox=\"0 0 64 64\"><title>Experts<\/title><path d=\"M58.21,50.93a3.51,3.51,0,0,0-2-6l-.39-.06a5.59,5.59,0,0,0,2.23-4.47V38.35a11.22,11.22,0,0,0-9-11A8.23,8.23,0,1,0,37.77,16.26a8.2,8.2,0,0,0-11.09-.46,8.23,8.23,0,1,0-11.1,11.58,11.22,11.22,0,0,0-9,11v2.06a5.62,5.62,0,0,0,2.11,4.38l-1,.14a3.51,3.51,0,0,0-2.84,2.4,3.47,3.47,0,0,0,.89,3.6l.93.91a1.49,1.49,0,0,1,.43,1.34l-.21,1.28A3.51,3.51,0,0,0,12,58.17l1.15-.61a1.53,1.53,0,0,1,1.41,0l1.15.61a3.47,3.47,0,0,0,3.7-.27,3.49,3.49,0,0,0,1.4-3.44l-.22-1.28a1.52,1.52,0,0,1,.44-1.34l.34-.33a4.07,4.07,0,0,0,.88,1.28l1.13,1.09A2.09,2.09,0,0,1,24,55.7l-.27,1.55a4.05,4.05,0,0,0,5.88,4.28L31,60.79a2.1,2.1,0,0,1,1.92,0l1.39.74h0a4.1,4.1,0,0,0,1.89.47,4.06,4.06,0,0,0,4-4.75l-.26-1.55a2,2,0,0,1,.59-1.82l1.12-1.09a4,4,0,0,0,.9-1.32l.38.37a1.52,1.52,0,0,1,.44,1.34l-.22,1.28a3.52,3.52,0,0,0,5.1,3.71l1.15-.61a1.53,1.53,0,0,1,1.41,0l1.15.61a3.56,3.56,0,0,0,1.64.41,3.53,3.53,0,0,0,3.46-4.12l-.22-1.28a1.52,1.52,0,0,1,.44-1.34ZM56.1,38.35v2.06a3.58,3.58,0,0,1-1.75,3.09l-.57.3-.52-1a.83.83,0,0,0-.09-.16l-1.36-6a1,1,0,0,0-2,.44l.88,3.84a4.34,4.34,0,0,0-.62-.06,3.52,3.52,0,0,0-3.16,2l-.57,1.17a1.51,1.51,0,0,1-1.14.83l-.78.11a5.5,5.5,0,0,0,.68-2.65V40.13a11.18,11.18,0,0,0-6.25-10,9,9,0,0,1,4-1h4A9.21,9.21,0,0,1,56.1,38.35ZM39.2,17.84a6.22,6.22,0,1,1,.94,6.49.74.74,0,0,0-.2-.16,8.39,8.39,0,0,0,.27-2.07A8.24,8.24,0,0,0,39.1,18,1.7,1.7,0,0,0,39.2,17.84Zm-.07,8.32a8.65,8.65,0,0,0,1.56,1.22,10.76,10.76,0,0,0-4.21,1.85l-.29-.07A8.21,8.21,0,0,0,39.13,26.16ZM32,15.86a6.24,6.24,0,1,1-5.73,8.7s0,0,0,0A6.25,6.25,0,0,1,32,15.86Zm-5.56,12.3A11.06,11.06,0,0,0,24,27.38a7.72,7.72,0,0,0,1.06-.77A8.15,8.15,0,0,0,26.41,28.16ZM13.57,20.31a6.22,6.22,0,0,1,11.69-3,8.21,8.21,0,0,0-1.08,7.41,6.23,6.23,0,0,1-10.61-4.44Zm-5,20.1V38.35a9.21,9.21,0,0,1,9.2-9.2h4a9,9,0,0,1,3.65.76A11.21,11.21,0,0,0,18.8,40.13v2.08a5.59,5.59,0,0,0,.67,2.64l-.71-.1a1.51,1.51,0,0,1-1.14-.83l-.57-1.16a3.49,3.49,0,0,0-3-2L14.87,37a1,1,0,0,0-.76-1.2,1,1,0,0,0-1.19.76L11.8,41.49a3.46,3.46,0,0,0-1.06,1.27l-.37.74A3.6,3.6,0,0,1,8.62,40.41Zm12,9.09-.93.91a3.5,3.5,0,0,0-1,3.11l.22,1.28a1.52,1.52,0,0,1-2.2,1.6l-1.15-.61a3.5,3.5,0,0,0-3.27,0l-1.15.61a1.5,1.5,0,0,1-1.6-.12,1.48,1.48,0,0,1-.6-1.48l.22-1.28a3.53,3.53,0,0,0-1-3.11l-.92-.91A1.47,1.47,0,0,1,6.8,48a1.49,1.49,0,0,1,1.23-1l1.28-.18a3.58,3.58,0,0,0,2.15-1.18l0,0s0-.07.07-.1l.09-.13h0A4.13,4.13,0,0,0,12,44.8l.57-1.16a1.51,1.51,0,0,1,2.72,0l.58,1.16a3.52,3.52,0,0,0,2.65,1.93l1.28.18A1.49,1.49,0,0,1,21,48,1.47,1.47,0,0,1,20.6,49.5Zm19.66,1.86-1.13,1.09A4.07,4.07,0,0,0,38,56l.27,1.55a2.06,2.06,0,0,1-3,2.17L33.86,59a4,4,0,0,0-3.78,0l-1.39.73a2.06,2.06,0,0,1-3-2.17L26,56a4.06,4.06,0,0,0-1.17-3.59l-1.13-1.1a2,2,0,0,1-.51-2.1A2,2,0,0,1,24.24,48l0,0a2.05,2.05,0,0,1,.55-.16l1.56-.23a4.05,4.05,0,0,0,3.05-2.21l.7-1.41a2,2,0,0,1,3.68,0l.7,1.41a4.05,4.05,0,0,0,3.05,2.21l1.56.23a2.06,2.06,0,0,1,1.14,3.51Zm1.13-6.07c-.27.16-.54.3-.8.44l-1.77-7.39a1,1,0,0,0-1.94.46l1.65,6.94-.68-.09a2.06,2.06,0,0,1-1.55-1.13l-.69-1.41a4.05,4.05,0,0,0-7.27,0l-.7,1.41a2,2,0,0,1-1.55,1.12l-.7.11,1.65-7a1,1,0,0,0-1.95-.46l-1.75,7.38c-.27-.13-.53-.28-.79-.43a3.59,3.59,0,0,1-1.75-3.08V40.13A9.21,9.21,0,0,1,30,30.93h4a9.2,9.2,0,0,1,9.18,9.2v2.08A3.59,3.59,0,0,1,41.39,45.29ZM56.81,49.5l-.92.91a3.52,3.52,0,0,0-1,3.11l.22,1.28a1.47,1.47,0,0,1-.6,1.48,1.5,1.5,0,0,1-1.6.12l-1.15-.61a3.5,3.5,0,0,0-3.27,0l-1.15.61a1.52,1.52,0,0,1-2.2-1.6l.22-1.28a3.5,3.5,0,0,0-1-3.11l-.93-.91A1.47,1.47,0,0,1,43,48a1.49,1.49,0,0,1,1.22-1l1.28-.18a3.52,3.52,0,0,0,2.65-1.93l.58-1.16a1.51,1.51,0,0,1,2.72,0L52,44.8a3.57,3.57,0,0,0,.67.91,1.26,1.26,0,0,0,.24.22,3.53,3.53,0,0,0,1.74.8l1.28.18a1.5,1.5,0,0,1,1.23,1A1.47,1.47,0,0,1,56.81,49.5ZM32,2a1,1,0,0,1,1,1V9a1,1,0,1,1-2,0V3A1,1,0,0,1,32,2ZM25.5,5.41l2,2.77a1,1,0,0,1-.81,1.58,1,1,0,0,1-.81-.41l-2-2.77A1,1,0,1,1,25.5,5.41Zm14.34-.22a1,1,0,0,1,.22,1.39L38,9.35a1,1,0,0,1-.81.41,1,1,0,0,1-.81-1.58l2-2.77A1,1,0,0,1,39.84,5.19Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37bcf8f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"37bcf8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Formation et supervision en mati\u00e8re d'IA\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e37dee8 elementor-widget elementor-widget-text-editor\" data-id=\"e37dee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos experts en IA doivent continuellement former, mettre \u00e0 jour, superviser et am\u00e9liorer vos agents IA afin de garantir des performances optimales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c519c2 e-flex e-con-boxed e-con e-parent\" data-id=\"8c519c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b470c3e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b470c3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages de la collaboration entre l'humain et l'IA dans le service client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61e5071 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61e5071\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-776eef5\" data-id=\"776eef5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87dbdf2 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"87dbdf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"400\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/05\/multilingual-services.webp\" class=\"attachment-large size-large wp-image-530246\" alt=\"services multilingues\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fc39f41\" data-id=\"fc39f41\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e48a153 elementor-widget elementor-widget-heading\" data-id=\"e48a153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Capacit\u00e9 de Languages\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e14f81f elementor-widget elementor-widget-text-editor\" data-id=\"e14f81f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>35 langues pour les agents humain 100 pour l&rsquo;IA <\/p><ul><li>Fran\u00e7ais (sans accent) Anglais, Allemand, Italien, Espagnol, Portugais<\/li><li>Bulgare, Tch\u00e8que, Turque, Russe, Ukrainien, Hollandais<\/li><li>Polonais, Grecque, Roumain, Slovaque, Croate, Hongrois<\/li><li>Hollandais<\/li><li>Arabe<\/li><li>Su\u00e9dois, Finnois, Danois, Norv\u00e9gien<\/li><li>Chinois, Tha\u00ef, Malais, Japonais, Indon\u00e9sien, Vietnamien, Cor\u00e9en<\/li><\/ul><div><b><br>Demander la liste compl\u00e8te des langues pour l&rsquo;IA<\/b><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddebf50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ddebf50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-820c249\" data-id=\"820c249\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-620a2e7 elementor-widget elementor-widget-heading\" data-id=\"620a2e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Economies significatives\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d68a6c6 elementor-widget elementor-widget-text-editor\" data-id=\"d68a6c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><br>R\u00e9duisez vos co\u00fbts jusqu\u2019\u00e0 70 % gr\u00e2ce \u00e0 une automatisation + une allocation optimis\u00e9e des ressources et \u00e0 une efficacit\u00e9 op\u00e9rationnelle am\u00e9lior\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7a808b9\" data-id=\"7a808b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f805cd elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"8f805cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"339\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/cost-saving-ai-customer-service.webp\" class=\"attachment-large size-large wp-image-533400\" alt=\"service-client-IA-\u00e9conomique\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c97a21c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c97a21c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-10b37cf\" data-id=\"10b37cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f983eeb elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"f983eeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"339\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/24-7-ai-customer-services.webp\" class=\"attachment-large size-large wp-image-533398\" alt=\"24-7-service-client-ai\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3baadb2\" data-id=\"3baadb2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed527e3 elementor-widget elementor-widget-heading\" data-id=\"ed527e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Disponibilit\u00e9 permanente\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-807a70a elementor-widget elementor-widget-text-editor\" data-id=\"807a70a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Toutes les zones couvertes 24X7X365 <br><br><strong>Temps de premi\u00e8re r\u00e9ponse &lt; 20 secondes<\/strong><\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5c8862c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5c8862c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-07aa327\" data-id=\"07aa327\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e0e846 elementor-widget elementor-widget-heading\" data-id=\"6e0e846\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Des d\u00e9cisions plus intelligentes<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0690f9 elementor-widget elementor-widget-text-editor\" data-id=\"a0690f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;analyse des donn\u00e9es aide les agents humains \u00e0 faire des choix \u00e9clair\u00e9s et personnalis\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-05f1019\" data-id=\"05f1019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80485c2 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"80485c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"339\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/smarter-decisions-ai-customer-services.webp\" class=\"attachment-large size-large wp-image-533396\" alt=\"d\u00e9cisions-plus-intelligentes-ai-services-\u00e0-la-client\u00e8le\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5438510 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5438510\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-387d79f\" data-id=\"387d79f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44e0805 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"44e0805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"339\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/interactions-ai-customer-services.webp\" class=\"attachment-large size-large wp-image-533402\" alt=\"interactions avec une ai pour votre services \u00e0 la client\u00e8le\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-afb7efa\" data-id=\"afb7efa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8c18c8 elementor-widget elementor-widget-heading\" data-id=\"a8c18c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">&gt;Plus d'informations pertinentes pour les agents et donc de meilleures r\u00e9ponses <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d1839 elementor-widget elementor-widget-text-editor\" data-id=\"c8d1839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSuivi du comportement, permettant aux agents de personnaliser les interactions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6040f0f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6040f0f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7248f9d\" data-id=\"7248f9d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bce7755 elementor-widget elementor-widget-heading\" data-id=\"bce7755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Augmenter l'efficacit\u00e9 GLOBALE<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd61f8 elementor-widget elementor-widget-text-editor\" data-id=\"0dd61f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simplifie les processus, r\u00e9duit les co\u00fbts et am\u00e9liore les performances. <\/p><p><span style=\"font-size: 1rem;\">Automatisez les t\u00e2ches r\u00e9p\u00e9titives tout en lib\u00e9rant les agents humains afin qu&rsquo;ils puissent se concentrer sur la r\u00e9solution de probl\u00e8mes complexes et les interactions \u00e0 forte valeur ajout\u00e9e avec les clients.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fec8609\" data-id=\"fec8609\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce31867 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"ce31867\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"339\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/09\/efficiency-ai-customer-service.webp\" class=\"attachment-large size-large wp-image-533404\" alt=\"efficacit\u00e9-IA-service-client\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5345568 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5345568\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5046ec3\" data-id=\"5046ec3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9848713 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"9848713\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"328\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/04\/awesome-ata-customer-support-services.webp\" class=\"attachment-large size-large wp-image-529287\" alt=\"ATA g\u00e9nial avec services d&#039;assistance \u00e0 la client\u00e8le\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-97f77ab\" data-id=\"97f77ab\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eff366 elementor-widget elementor-widget-heading\" data-id=\"3eff366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">DMA PARFAIT\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe1ad2a elementor-widget elementor-widget-text-editor\" data-id=\"fe1ad2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DMA signifie \u00ab D\u00e9lai Moyen d&rsquo;Attente\u00a0\u00bb<\/p>\n<p>PLUS AUCUNE ATTENTE : il est devenue indispensable pour un service client de r\u00e9pondre en moins de 30 secondes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c6f231b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c6f231b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae1a611\" data-id=\"ae1a611\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13eb78f elementor-widget elementor-widget-heading\" data-id=\"13eb78f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Sur tous les nouveaux univers \n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec13f4 elementor-widget elementor-widget-heading\" data-id=\"1ec13f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">OUVERT AUX INTERACTIONS VIRTUELLES\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eb30a2 elementor-widget elementor-widget-text-editor\" data-id=\"1eb30a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Nous sommes ouverts et pr\u00eats \u00e0 adopter les nouvelles m\u00e9thodes d&rsquo;interaction telles que la r\u00e9alit\u00e9 virtuelle, la vid\u00e9o en face \u00e0 face et les environnements m\u00e9tavers afin de cr\u00e9er des parcours clients exceptionnels.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5f0f70b\" data-id=\"5f0f70b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14f0aea elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"14f0aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"400\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/04\/IA-customer-support-services.webp\" class=\"attachment-large size-large wp-image-529289\" alt=\"Services d&#039;assistance \u00e0 la client\u00e8le boost\u00e9 avec une IA\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-64f7c40 e-flex e-con-boxed e-con e-parent\" data-id=\"64f7c40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c553af6 e-con-full e-flex e-con e-child\" data-id=\"c553af6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-974b809 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"974b809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NOS PLATEAUX DE PRODUCTION\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f357824 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f357824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f8c5c6 e-flex e-con-boxed e-con e-parent\" data-id=\"2f8c5c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-179cf24 e-con-full e-flex e-con e-child\" data-id=\"179cf24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74957f2 elementor-widget elementor-widget-heading\" data-id=\"74957f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Antananarivo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cddbe0e elementor-widget elementor-widget-heading\" data-id=\"cddbe0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">MADAGASCAR<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8946ee elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"c8946ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tVid\u00e9o d'entreprise ci-dessous\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da571bc elementor-widget elementor-widget-video\" data-id=\"da571bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/Mp57kyt7btc&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/oworkers.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/madagascar-bpo-team.jpg&quot;,&quot;id&quot;:16076,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;lightbox&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-lightbox\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox=\"{&quot;type&quot;:&quot;video&quot;,&quot;videoType&quot;:&quot;youtube&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/embed\\\/Mp57kyt7btc?feature=oembed&amp;start&amp;end&amp;wmode=opaque&amp;loop=0&amp;controls=1&amp;mute=0&amp;rel=0&amp;cc_load_policy=0&quot;,&quot;autoplay&quot;:&quot;&quot;,&quot;modalOptions&quot;:{&quot;id&quot;:&quot;elementor-lightbox-da571bc&quot;,&quot;entranceAnimation&quot;:&quot;&quot;,&quot;entranceAnimation_tablet&quot;:&quot;&quot;,&quot;entranceAnimation_mobile&quot;:&quot;&quot;,&quot;videoAspectRatio&quot;:&quot;169&quot;}}\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJ0eXBlIjoidmlkZW8iLCJ2aWRlb1R5cGUiOiJ5b3V0dWJlIiwidXJsIjoiaHR0cHM6XC9cL3d3dy55b3V0dWJlLmNvbVwvZW1iZWRcL01wNTdreXQ3YnRjP2ZlYXR1cmU9b2VtYmVkJnN0YXJ0JmVuZCZ3bW9kZT1vcGFxdWUmbG9vcD0wJmNvbnRyb2xzPTEmbXV0ZT0wJnJlbD0wJmNjX2xvYWRfcG9saWN5PTAiLCJhdXRvcGxheSI6IiIsIm1vZGFsT3B0aW9ucyI6eyJpZCI6ImVsZW1lbnRvci1saWdodGJveC1kYTU3MWJjIiwiZW50cmFuY2VBbmltYXRpb24iOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl90YWJsZXQiOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl9tb2JpbGUiOiIiLCJ2aWRlb0FzcGVjdFJhdGlvIjoiMTY5In19\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/02\/madagascar-bpo-team.webp\" class=\"attachment-full size-full wp-image-16076\" alt=\"madagascar bpo team\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Lire la vid\u00e9o\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253d2c2 elementor-widget elementor-widget-jet-button\" data-id=\"253d2c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-left hover-effect-0\" href=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/06\/why-to-outsource-to-madagascar.pdf\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__icon jet-elements-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg><\/span><span class=\"jet-button__label\">Pourquoi externaliser \u00e0 Madagascar ?<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">T\u00e9l\u00e9charger<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2032eea e-con-full e-flex e-con e-child\" data-id=\"2032eea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14a6a63 elementor-widget elementor-widget-heading\" data-id=\"14a6a63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plovdiv <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1fd74 elementor-widget elementor-widget-heading\" data-id=\"3a1fd74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">BULGARIE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba24cf elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"9ba24cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tVid\u00e9o d'entreprise ci-dessous\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cadb7f1 elementor-widget elementor-widget-video\" data-id=\"cadb7f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=EsjtNQD9-Yk&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/oworkers.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/bulgaria-bpo-team.jpg&quot;,&quot;id&quot;:16078,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;lightbox&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-lightbox\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox=\"{&quot;type&quot;:&quot;video&quot;,&quot;videoType&quot;:&quot;youtube&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/embed\\\/EsjtNQD9-Yk?feature=oembed&amp;start&amp;end&amp;wmode=opaque&amp;loop=0&amp;controls=1&amp;mute=0&amp;rel=0&amp;cc_load_policy=0&quot;,&quot;autoplay&quot;:&quot;&quot;,&quot;modalOptions&quot;:{&quot;id&quot;:&quot;elementor-lightbox-cadb7f1&quot;,&quot;entranceAnimation&quot;:&quot;&quot;,&quot;entranceAnimation_tablet&quot;:&quot;&quot;,&quot;entranceAnimation_mobile&quot;:&quot;&quot;,&quot;videoAspectRatio&quot;:&quot;169&quot;}}\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJ0eXBlIjoidmlkZW8iLCJ2aWRlb1R5cGUiOiJ5b3V0dWJlIiwidXJsIjoiaHR0cHM6XC9cL3d3dy55b3V0dWJlLmNvbVwvZW1iZWRcL0VzanROUUQ5LVlrP2ZlYXR1cmU9b2VtYmVkJnN0YXJ0JmVuZCZ3bW9kZT1vcGFxdWUmbG9vcD0wJmNvbnRyb2xzPTEmbXV0ZT0wJnJlbD0wJmNjX2xvYWRfcG9saWN5PTAiLCJhdXRvcGxheSI6IiIsIm1vZGFsT3B0aW9ucyI6eyJpZCI6ImVsZW1lbnRvci1saWdodGJveC1jYWRiN2YxIiwiZW50cmFuY2VBbmltYXRpb24iOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl90YWJsZXQiOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl9tb2JpbGUiOiIiLCJ2aWRlb0FzcGVjdFJhdGlvIjoiMTY5In19\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/02\/bulgaria-bpo-team.webp\" class=\"attachment-full size-full wp-image-16078\" alt=\"\u00c9quipe BPO Bulgarie\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Lire la vid\u00e9o\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b72add elementor-widget elementor-widget-jet-button\" data-id=\"1b72add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-left hover-effect-0\" href=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/06\/why-to-outsource-to-bulgaria.pdf\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__icon jet-elements-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg><\/span><span class=\"jet-button__label\">Pourquoi externaliser en Bulgarie ?<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">T\u00e9l\u00e9charger<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37b48e0 e-con-full e-flex e-con e-child\" data-id=\"37b48e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc9e499 elementor-widget elementor-widget-heading\" data-id=\"cc9e499\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le Caire<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0549a9 elementor-widget elementor-widget-heading\" data-id=\"d0549a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EGYPTE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-942ccd1 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"942ccd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tVid\u00e9o d'entreprise ci-dessous\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b9cbd1 elementor-widget elementor-widget-video\" data-id=\"4b9cbd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=8GSQIxKD0D0&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/oworkers.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/egypt-bpo.jpg&quot;,&quot;id&quot;:17923,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;lightbox&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-lightbox\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox=\"{&quot;type&quot;:&quot;video&quot;,&quot;videoType&quot;:&quot;youtube&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/embed\\\/8GSQIxKD0D0?feature=oembed&amp;start&amp;end&amp;wmode=opaque&amp;loop=0&amp;controls=1&amp;mute=0&amp;rel=0&amp;cc_load_policy=0&quot;,&quot;autoplay&quot;:&quot;&quot;,&quot;modalOptions&quot;:{&quot;id&quot;:&quot;elementor-lightbox-4b9cbd1&quot;,&quot;entranceAnimation&quot;:&quot;&quot;,&quot;entranceAnimation_tablet&quot;:&quot;&quot;,&quot;entranceAnimation_mobile&quot;:&quot;&quot;,&quot;videoAspectRatio&quot;:&quot;169&quot;}}\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJ0eXBlIjoidmlkZW8iLCJ2aWRlb1R5cGUiOiJ5b3V0dWJlIiwidXJsIjoiaHR0cHM6XC9cL3d3dy55b3V0dWJlLmNvbVwvZW1iZWRcLzhHU1FJeEtEMEQwP2ZlYXR1cmU9b2VtYmVkJnN0YXJ0JmVuZCZ3bW9kZT1vcGFxdWUmbG9vcD0wJmNvbnRyb2xzPTEmbXV0ZT0wJnJlbD0wJmNjX2xvYWRfcG9saWN5PTAiLCJhdXRvcGxheSI6IiIsIm1vZGFsT3B0aW9ucyI6eyJpZCI6ImVsZW1lbnRvci1saWdodGJveC00YjljYmQxIiwiZW50cmFuY2VBbmltYXRpb24iOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl90YWJsZXQiOiIiLCJlbnRyYW5jZUFuaW1hdGlvbl9tb2JpbGUiOiIiLCJ2aWRlb0FzcGVjdFJhdGlvIjoiMTY5In19\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/06\/egypt-bpo.webp\" class=\"attachment-full size-full wp-image-17923\" alt=\"\u00c9gypte BPO\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Lire la vid\u00e9o\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a5d36 elementor-widget elementor-widget-jet-button\" data-id=\"e6a5d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-left hover-effect-0\" href=\"https:\/\/oworkers.com\/wp-content\/uploads\/2023\/06\/why-to-outsource-to-egypt.pdf\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__icon jet-elements-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg><\/span><span class=\"jet-button__label\">Pourquoi externaliser vers l'\u00c9gypte ?<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">T\u00e9l\u00e9charger<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e78982a e-con-full e-flex e-con e-child\" data-id=\"e78982a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba1c4c elementor-widget elementor-widget-heading\" data-id=\"5ba1c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Manille<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1613034 elementor-widget elementor-widget-heading\" data-id=\"1613034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PHILIPPINES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a55e00e elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"a55e00e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tVid\u00e9o \u00e0 venir\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8781e43 elementor-widget elementor-widget-image\" data-id=\"8781e43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines-1024x576.jpg\" class=\"attachment-large size-large wp-image-531792\" alt=\"soci\u00e9t\u00e9s de bpo aux philippines\" srcset=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines-1024x576.jpg 1024w, https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines-300x169.jpg 300w, https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines-768x432.jpg 768w, https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines-1536x864.jpg 1536w, https:\/\/oworkers.com\/wp-content\/uploads\/2025\/06\/bpo-companies-in-the-philippines.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53b6d67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53b6d67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b88cc96\" data-id=\"b88cc96\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be636aa elementor-widget elementor-widget-heading\" data-id=\"be636aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">S\u00c9CURIT\u00c9 DE VOS OP\u00c9RATIONS <br>avec OWORKERS\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bef0af elementor-widget elementor-widget-text-editor\" data-id=\"7bef0af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La conformit\u00e9 aux r\u00e9glementations mondiales en mati\u00e8re de confidentialit\u00e9 des donn\u00e9es, telles que le RGPD et le CCPA, est imp\u00e9rative.<\/p>\n<p><strong>Nos centres d&rsquo;appels, situ\u00e9s en Bulgarie (UE), \u00e0 Madagascar, en \u00c9gypte et aux Philippines,<\/strong> mettent en \u0153uvre un protocole de protection des donn\u00e9es hautement s\u00e9curis\u00e9, fond\u00e9 sur les normes ISO 27001, garantissant ainsi une conformit\u00e9 totale avec le <strong><a href=\"https:\/\/oworkers.com\/fr\/prestataire-bpo\/#gdpr\">RGPD<\/a><\/strong> et le CCPA.<\/p>\n<p>Nous fournissons des mesures de s\u00e9curit\u00e9 de premier ordre, notamment :<\/p>\n<ul>\n<li>Agents de s\u00e9curit\u00e9 24 h\/24, 7 j\/7 + contr\u00f4le d&rsquo;acc\u00e8s biom\u00e9trique<\/li>\n<li>Surveillance vid\u00e9o 24X7X365<\/li>\n<li>Gestion centralis\u00e9e et robuste des mots de passe<\/li>\n<li>Protection antivirus et anti-malware centralis\u00e9e<\/li>\n<li>Pare-feu Cisco avanc\u00e9<\/li>\n<li>Serveurs de stockage \u00e0 froid<\/li>\n<li>Serveurs et r\u00e9seaux s\u00e9par\u00e9s<\/li>\n<li>Zones \u00e0 acc\u00e8s restreint<\/li>\n<li>Processus d&rsquo;anonymisation des donn\u00e9es<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p>La s\u00e9curit\u00e9 de vos donn\u00e9es est primordiale, garantie \u00e0 100 % et sans compromis.<br><br>Notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es (DPO) est \u00e0 votre disposition pour r\u00e9pondre \u00e0 toutes vos questions, apr\u00e8s signature d&rsquo;un accord de confidentialit\u00e9 (NDA).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16a1aba\" data-id=\"16a1aba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59101e6 elementor-widget elementor-widget-image\" data-id=\"59101e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"630\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/11\/security-for-cx-services-with-ai.webp\" class=\"attachment-large size-large wp-image-535627\" alt=\"s\u00e9curit\u00e9-pour-les-services-CX-avec-l&#039;IA\" srcset=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/11\/security-for-cx-services-with-ai.webp 550w, https:\/\/oworkers.com\/wp-content\/uploads\/2025\/11\/security-for-cx-services-with-ai-262x300.webp 262w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69decee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69decee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3e3340b\" data-id=\"3e3340b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5bc5361 elementor-widget elementor-widget-heading\" data-id=\"5bc5361\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">R\u00e9compenses\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a385798 elementor-widget elementor-widget-image\" data-id=\"a385798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oworkers.com\/fr\/pourquoi-nous\/#awards\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"199\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/04\/top-100.webp\" class=\"attachment-full size-full wp-image-529372\" alt=\"Top 100 IAOP\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19cbd5c elementor-widget elementor-widget-text-editor\" data-id=\"19cbd5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez <strong><a href=\"https:\/\/oworkers.com\/fr\/pourquoi-nous\/#awards\">NOS R\u00c9COMPENSES<\/a><\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-450f4bf\" data-id=\"450f4bf\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7212d65 elementor-widget elementor-widget-heading\" data-id=\"7212d65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Nous outils de communications\n\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26dc4c2 elementor-widget elementor-widget-image\" data-id=\"26dc4c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"149\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2025\/01\/logo-communication.webp\" class=\"attachment-large size-large wp-image-526556\" alt=\"Outils de communication : Slack, Microsoft Teams, Google Meet\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-867ad1a elementor-widget elementor-widget-text-editor\" data-id=\"867ad1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous utilisons Slack, Meet ou Teams avec un seul point de contact <br>(votre chef de projet).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ff5d06d e-flex e-con-boxed e-con e-parent\" data-id=\"ff5d06d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7c46eb e-con-full e-flex e-con e-child\" data-id=\"b7c46eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38db82e elementor-widget elementor-widget-heading\" data-id=\"38db82e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 ajouter un service client par IA ?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b50bfe elementor-widget elementor-widget-text-editor\" data-id=\"7b50bfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rejoignez les grandes marques mondiales qui nous font confiance pour leurs solutions de service client bas\u00e9es sur l&rsquo;IA. <br><br>Constatez la diff\u00e9rence que notre approche hybride peut apporter \u00e0 votre organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d095a52 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"d095a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/oworkers.com\/fr\/devis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DEVIS RAPIDE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9661d07 e-con-full e-flex e-con e-child\" data-id=\"9661d07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53ce4a2 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"53ce4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"378\" height=\"350\" src=\"https:\/\/oworkers.com\/wp-content\/uploads\/2024\/11\/woman-giving-thumbs-up-sign.webp\" class=\"attachment-large size-large wp-image-525879\" alt=\"Femme faisant un signal du pouce lev\u00e9\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service client IA Votre service client g\u00e9r\u00e9 par IA 24X7X365 sur tous les canaux Transformer votre exp\u00e9rience client \u00e0 l&rsquo;aide de l&rsquo;IA, notre solution hybride propose la combinaison de l&rsquo;\u00e9fficacit\u00e9 de l&rsquo;IA en premier niveau et de l&#8217;empathie d&rsquo;agents humains sur 35 langues avec 70 % d&rsquo;\u00e9conomie. DEVIS RAPIDE QUELQUES R\u00c9F\u00c9RENCES De grands noms nous [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-537911","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>service client IA<\/title>\n<meta name=\"description\" content=\"Service client IA : transformez votre support avec une solution hybride combinant l&#039;efficacit\u00e9 de l&#039;IA et l&#039;empathie des agents humains.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oworkers.com\/fr\/service-client-ia\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solutions d&#039;assistance - IA pour la gestion de client - Oworkers\" \/>\n<meta property=\"og:description\" content=\"Discover oworkers&#039; expertise in the field of multilingual data processing, AP Processing, AI data annotation, contrent trust and safety. 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