ORDER PROCESSING


Looking for a provider to outsource the processing of your customer orders?

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ORDER PROCESSING

Looking for a provider to outsource the processing of your customer orders?

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ORDER PROCESSING SOLUTIONS

Outsource order entry to your back office. We process your orders securely, fast, flexible, and economically from our centres in Madagascar, Egypt, or Bulgaria in 25+ languages.

For order processing services: We process your quotes, requests, or delivery notes in your back office. We can do this for orders received by email, chat, call, or other channels.

Order processing consists of data entry, categorization, and validation of the information required for proper execution. We train your dedicated team to handle your orders for your specific industry (bank and insurance, transportation, e-commerce, etc.…) while respecting very strict turnaround time and top accuracy (99% +).

We can provide dedicated teams in 25+ languages, 24 hours a day, in our secure facilities in Madagascar, Egypt, or Bulgaria. The centre we use depends on the process, languages, and GDPR compliance requirements.

ORDER PROCESSING OUTSOURCING

YOUR BENEFITS: Our order processing solutions offer advantages, including top accuracy. Listed below are other benefits:

A Very Affordable Solution

Starts at 5.5 euros per/hour

Senior Operators

Our operators are experienced and understanding of your business

Multilingual

Such as French, English, German, Italian, Spanish, Portuguese, and +25 more languages

YOUR Time Zone

Coverage during YOUR working hours

ORDER PROCESSING SERVICES

FILTERING & FORWARDING

The first steps in managing order emails are deleting and/or validating spam, labelling, and forwarding to the right department. Our order processing operators, assisted by AI, sort your emails according to processes specific to your organisation. They also delete spam and label certain types of emails if necessary.

RE-ENTRY / CATEGORIZATION / VALIDATION

After receiving and analysing your orders, our operators (trained in your business) sort and re-enter the relevant and necessary information into your back office. They do this with terse reaction times.

COMPREHENSIVE CARE

Optional: our processing agents (trained in your organisation) answer all customer questions on your behalf. They do this while respecting your order processing requirements in handling large volumes, seasonal flows, very short response times, and relevance of responses. This is done at the first or second level of support for your order processing outsourcing.

Our order management services are cost-efficient, scalable, and always completed by a team trained specifically for your organisation. We guarantee quick turnaround times and high accuracy. Get a quick quote for our order processing solutions today!

Are you looking for an order processing services specialist?

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