WHY
ARE WE
DIFFERENT ?

AN ETHICAL IMPACT SOURCING COMPANY

We take great pride in being a multilingual BPO company that engages in socially responsible outsourcing.

All of our staff are full time employees
(No freelancers , No crowdworkers) and receive as a standard in every location :

Much higher salaries than the average wage in the country + Bonus
Healthcare benefits
Social security coverage
Free Training and formations
Grievance system access
Transportation
Food coupons

Operating in countries such as Madagascar and Egypt, where the majority of our workforce consists of women, we provide multilingual outsourcing services while significantly enhancing the well-being of numerous families and exceeding the established benchmarks in these nations.

You can look at our Code of Conduct & Code of Ethics for more informations

WELLBEING of OUR EMPLOYEES

We take great care of the well being of our employees, we consider that oworkers’s staff is the true gem of our organisation, with us, standard is not enough, they Get:

Well balanced work / private life ratio : gym access
Organized parties , yes we can have fun also
No long overtimes hours
At least 25 days of Holidays per year
Private Transportation
Organized work councils
Health and safety procedures following ISO 45001

You can check the direct feedback of our employees on our glassdoor profile.

SCREENING PROCESS

We employ ONLY full time employees and no freelancers/cloudworkers.

We created a very strong screening process with our HR departments based on

Diplomas and Education level check
Criminal background check
IQ tests
EQ tests (Big five)
Language proficiency checks (B1 to C2)
Past Experiences check
Specific tests related to the job

Our Applicant to hire RATIO is around 5 %

OUR LOCATIONS

Bulgaria , Egypt and Madagascar are the best actual combination of nearshore and offshore BPO destinations in term of :

COST
ATTRITION RATE
SKILLS availability
FLEXIBILITY

EXPERIENCE

Oworkers is a company with more than 10 years of experience and 400+ employees . Our management has a cumulative 25+ years of experiences in the business process outsourcing (BPO) industry.

EXPERTISE

WE FOCUS : our company is highly specialized in data processing and content-oriented projects. Proven track records and consistent implementation of best practices in the industry.

COST-EFFICIENCY

Our services offer up to 80% cost savings compared to US-based or Western Europe-based services without compromising the quality of the delivery.

FLEXIBILITY AND SCALABILITY

We offer scalable solutions to follow your need of ramp up & ramp down. You can easily increase or decrease the size of your outsourced team on very short notice.

MULTILINGUAL

We serve our clients in more than 25+ languages.

SECURE AND ISO 27001 COMPLIANT

We take pride in our state-of-the-art, secure facilities and the consistent implementation of protocols and policies to ensure your data security.
We are compliant with ISO certifications (27001:2013 & 9001:2015)

GDPR COMPLIANCE

Oworkers follows very strict protocols to ensure GDPR compliance, especially for sensible data transmission.

MULTI AWARD COMPANY

We have been ranked – Top 1 company for different BPO services in the world for multiple times

Oworkers Recognized in the 2025 Global Outsourcing 100!

We are proud to announce that Oworkers has been named among the 2025 Global Outsourcing 100 by IAOP®, recognizing us as one of the world’s top outsourcing service providers. This prestigious accolade highlights our commitment to excellence, innovation, and delivering high-quality multilingual BPO solutions.

As we continue to set new standards in the industry, we extend our gratitude to our dedicated teams and valued clients who trust us to provide efficient, scalable, and ethical outsourcing services.

Join us in celebrating this achievement as we keep driving outsourcing excellence worldwide!

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